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Terms of Use

Introduction and acceptance

These terms apply to your use of the Ava Payments website and the free tools and services offered through it, including the request a quote service and the Fee Saver tool. By using this website you agree to these terms. If you do not agree with them, please do not use the site. We may update these terms from time to time, and the version published here is the one that applies to your use of the site.

About Ava Payments and how we work

Ava Payments is an independent introducer of card payment services. We help businesses compare the cost of taking card payments and, where it makes sense, we introduce you to a regulated partner provider who can supply the product you need.

We do not provide card acquiring, terminals, business accounts or funding ourselves. Those products are provided by regulated partner providers under their own terms and conditions. If you decide to go ahead, your agreement for the product is with the relevant provider, not with us, and the provider may carry out its own eligibility and credit checks before offering you a product.

Quotes and estimates

Any quote, comparison or saving figure we give you is indicative only. It is based on the information you provide and on rates available at the time, and it is not a binding offer. The final terms of any product, including pricing and acceptance, are set by the partner provider and are subject to that provider's approval. Figures we quote may change before a product is set up.

The Fee Saver tool

The Fee Saver tool is provided free of charge. It uses an automated system to read a card-processing or merchant statement that you upload and to estimate your effective rate and fee breakdown. The results are an automated estimate for information only. They are not financial advice and they are not a formal quote.

Because the figures are read from the document you provide, you should always check them against your own records before relying on them. By uploading a statement you confirm that you have the right to share it and that doing so does not breach any obligation you owe to anyone else. Please see our Privacy Policy for how uploaded statements are processed and anonymised.

No financial advice

Ava Payments is not authorised or regulated by the Financial Conduct Authority and is not a bank. Nothing on this website is regulated financial advice or a personal recommendation. The information we provide is general in nature and is intended to help you make your own decision. If you need regulated advice, you should speak to a suitably authorised adviser.

Intellectual property

The content of this website, including text, graphics, logos and the design of the site, belongs to Ava Payments or its licensors and is protected by law. You may view and print pages for your own reference, but you may not copy, republish or otherwise use our content for commercial purposes without our permission.

Acceptable use

You agree to use this website only for lawful purposes. You must not misuse the site, attempt to gain unauthorised access to it, introduce anything harmful such as malware, or use it in any way that could damage, disable or impair the site or interfere with anyone else's use of it.

Third-party links

Our website may contain links to websites operated by partner providers and other third parties. We provide these links for convenience only. We do not control those sites and are not responsible for their content or for the products and services they offer, which are subject to their own terms.

Limitation of liability

We take care to keep this website accurate and available, but we do not guarantee that it will be error-free, uninterrupted or free from anything harmful. To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or reliance on, this website or the estimates it produces. Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.

Changes to the service and these terms

We may change, suspend or withdraw all or part of the website or its tools at any time, and we may update these terms to reflect changes to our services or the law. Your continued use of the site after any change means you accept the updated terms.

Governing law

These terms are governed by the laws of England and Wales, and any dispute relating to them or to your use of the website is subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any questions about these terms, please use the request a quote page on this website.

Last updated: August 2026.